At Ignite Training Wales, our Positive Behaviour Support (PBS) package focuses on understanding behaviour as communication and developing the skills to reduce the need for restrictive interventions.
Our aim is to empower staff teams with the confidence, knowledge, and emotional awareness needed to create positive, person-centred environments where individuals can thrive.
We utilise our vast on the ground and strategic experience working with vulnerable individuals to make the training relatable, enjoyable and useful.
What is Positive Behaviour Support?
PBS is an evidence-based approach that focuses on proactive and preventative strategies, rather than reaction and control.
By understanding the why behind behaviours, staff are better equipped to meet the emotional, social, and communication needs of those in their care.
Our training explores how experiences, trauma, and environment influence behaviour — helping teams move from “managing behaviour” to supporting individuals positively and effectively.
Communication and Understanding
We explore how communication styles impact relationships and behaviour — both for the children and young people we support, and the staff team themselves.
Participants learn to:
- Recognise how unmet communication needs can lead to frustration or distress
- Adapt their own communication style to promote connection and understanding
- Build trusting, supportive relationships that form the foundation of effective PBS
Understanding Triggers
Everyone has triggers — moments, memories, or experiences that cause emotional reactions.
Through reflective discussion, staff will:
- Identify triggers for the children and young people they support
- Explore how their own triggers can influence their responses
- Learn how to anticipate and reduce trigger situations within the environment
Recognising and managing triggers helps staff maintain calm, professional practice — reducing the likelihood of escalation and physical intervention
Emotional Awareness and De-fusion
An essential part of PBS is developing emotional self-regulation.
Our training introduces de-fusion techniques — practical skills that help staff to separate from their own emotional reactions in challenging situations.
By learning to pause, notice, and choose their response, staff are able to:
- Stay calm and in control during moments of high emotion
- Make proportionate and safer decisions in line with the organisation’s values
Reducing the Need for Restrictive Practices
Ignite Training Wales is committed to supporting organisations in reducing reliance on physical intervention.
Our PBS approach emphasises:
- Prevention and early intervention strategies
- Building positive routines and emotional literacy
- Creating environments that promote safety, choice, and dignity
- Empowering staff to use communication, consistency, and compassion before control
Each PBS package can be tailored through a pre-training consultation, ensuring it reflects your organisation’s needs, the individuals you support, and your existing policies.
Ignite Training Wales 