My colleagues and myself attended a Positive behavioural management course with Ignite training. I have attended several behavioural management courses previously and found this course to be the best one yet. The trainers provided lots of their own knowledge alongside the theory and legislation that was taught. Both facilitator’s had similar work backgrounds to ourselves and were able to offer lots of knowledge from this which made the course so much more relatable. Both trainers insured that all staff fully understood the content of the course and broke aspects down to make them simpler where possible to help with my colleagues understanding. We were given a good amount of time for all to try out the breakaway techniques and use of physical intervention, useful demonstrations were provided where needed. Overall I cannot recommend Ignite training enough the training day which improved my own and colleagues knowledge massively in a relaxed and positive environment. I look forward to potentially completing other courses with ignite training in the future.
Maddie Matthews – Deputy Residential Manager – Complete Care Plus Ltd
“I would highly recommend Ignite Training and I look forward to doing more training with them in the future”
My team and I attended Break Away and Legislation Training with Ignite Training. As I have a lot of experience within the field, I found this training to be informative and efficient; this training also helped me gain new skills and knowledge to implement into my work practice and the work place. I have spoken to my team after the training and they all feel that it has given them knowledge and confidence within the work place. The trainers were helpful, thorough and sensitive to those new to the field ensuring that all basis were covered. I would highly recommend Ignite Training and I look forward to doing more training with them in the future
“…the tutors were very welcoming and made you feel relaxed.”
I attended this training (Breakaway and Ligature) at the beginning of November, the tutors were very welcoming and made you feel relaxed. I found the tutors were very knowledgeable and equipped with vast experience of dealing with conflict and ligature removal. The course was well presented even the boring bits (legalities). The physical learning part again was well presented, with humour and patience – they had no problem going over things a number of times if needed – making sure that everyone was confident in doing the moves etc.
I would have no hesitation in recommending this course to others.
Cath Bowen (Childcare Officer)
“Ignite staff were professional and the quality of training was excellent…and I would not hesitate to recommend Ignite to any other care company”
As ‘Responsible Individual’ at Bespoke Care Group Ltd, I am responsible for staff training and development along with compliance. Recently, all our staff have undertaken training with Ignite Training Wales. Training has consisted of Ligature Awareness Training, Basic Law, and Breakaway and Disengagement. Bespoke Care are a diverse group of both very experienced staff and new staff but feedback from all, as well as myself as an onlooker, was that it was delivered in a clear and precise way which was understandable for all staff. Ignite staff were professional and the quality of training was excellent, as a company we have booked in more training and I would not hesitate to recommend Ignite to any other care company.
Daryl Herbert – Director of care
“We found the course first class…”
Ignite Training provided us at ‘Dewis Ltd’ some vital training on Ligature Removal recently. We found the course first class and it was delivered on a level that made the session informative and eye opening. We will most definitely be booking them again for other courses, and look forward to learning more from Sian and Tom as their experience of working frontline enables genuine insight.
Jackie Mizen, Operational Quality Manager at Dewis
“Tomos worked with me right up to the day of the training and tailor made the course for our business.”
Dear Tomos and everyone at Ignite Training,
I wanted to feedback on the totally brilliant Behaviour Management and Restraint course you ran for D&S Care Homes last week, It has boosted the confidence of the team that attended which has in turn benefited their working practices. Tomos worked with me right up to the day of the training and tailor made the course for our business. The training team that ran the course was very knowledgeable and guided staff through the theory and physical aspects of the course brilliantly. The experience I have had whilst working with Ignite Training has been excellent from start to finish and was faultless. We are already looking at additional courses we can work with Ignite on. Thanks very much.
Hannah Slee – D&S Care Homes
Staff at Complete Care Plus/Securcare commented that the Breakaway and Physical Intervention courses were “great, interesting, informative” and that there was a “good teaching approach.” Some noted that they learnt “different techniques to what I have learned before, simpler and more effective” and others that they learnt “more manageable physical skills than previous intervention training”. The presentation was “detailed” and the practical element “really effective”.
Staff at Complete Care Plus/Securcare